Privacy Policy
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Privacy Policy
Effective date: May 1st , 2019Spirit O Clyde (“us”, “we”, or “our”) operates the https://spiritoclyde.co.uk website (the “Service”).This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Spirit O Clyde is managed through Free Privacy Policy.We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://spiritoclyde.co.uk
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:Email addressFirst name and last namePhone numberCookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.Examples of Cookies we use: Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.
Use of Data
Spirit O Clyde uses the collected data for various purposes:To provide and maintain the ServiceTo notify you about changes to our ServiceTo allow you to participate in interactive features of our Service when you choose to do soTo provide customer care and supportTo provide analysis or valuable information so that we can improve the ServiceTo monitor the usage of the ServiceTo detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.Spirit O Clyde will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Spirit O Clyde may disclose your Personal Data in the good faith belief that such action is necessary to:To comply with a legal obligationTo protect and defend the rights or property of Spirit O ClydeTo prevent or investigate possible wrongdoing in connection with the ServiceTo protect the personal safety of users of the Service or the publicTo protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.E-CommerceWhat we collect and storeWhile you visit our site, we’ll track: Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewedLocation, IP address and browser type: we’ll use this for purposes like estimating taxes and shippingShipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: Send you information about your account and orderRespond to your requests, including refunds and complaintsProcess payments and prevent fraudSet up your account for our storeComply with any legal obligations we have, such as calculating taxesImprove our store offeringsSend you marketing messages, if you choose to receive themIf you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. E-Commerce Personal Data RetentionRetain inactive accounts 6 MonthsRetain pending orders 6 MonthsRetain failed orders 6 MonthsRetain cancelled orders 6 MonthsRetain completed orders 10 YearsWho on our team has access? Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: Order information like what was purchased, when it was purchased and where it should be sent, andCustomer information like your name, email address, and billing and shipping information.Our team members have access to this information to help fulfil orders, process refunds and support you. What we share with othersWe do not share your personal information or details with any third party. However if you purchase from our website, we process your payment through Stripe . Visit https://stripe.com/gb/privacy or more info. Information shared with the payment provider includes: NameEmailAddressPhoneCity/State/ZipUnique payment identifierPayment provider identifier Stripe StripeWe accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: By email: simon@spiritoclyde.co.uk